Terms and Conditions

By placing an order with us you automatically agree to the following terms & conditions:

All prices quoted are in Australian currency and include GST

How to Order
Online Orders are accepted through our web site using PayPal, we also accept orders via phone, fax and email.

Delivery of small items will be sent via mail bag and should be received either next day or within 2 days from placing order. Larger stock items will be dispatch as soon as possible and delivery time will vary from state to state. Our sales office will indicate delivery time when taking your order.

Payment Methods
For online orders using our shopping cart, we accept credit card payment via PayPal. We also accept bank cheques and personal cheques with mail orders. When paying by cheque, goods will only be despatched once funds have been cleared. Payment can also be made via direct deposit into our bank account upon request.

All credit card transactions are processed using the security of the PayPal web site.
Return Policy
Any damaged product must be reported to Floorsafe International office within 3 days of receiving goods. Damaged product shall be returned by customer to Floorsafe International who shall dispatch a replacement at no cost.

Should a customer require to return goods Floorsafe International will either exchange the goods or allow a credit against another purchase. If the customer requires a refund a 20% handling fee shall be charged & deducted from the original tax invoice amount.