Shipping Policy

For all deliveries outside of South Australia, Floorsafe Australia use TNT, Toll Global and Australia Post as our third-party couriers. You will be notified by email and a tracking link will be provided as soon as your parcel is picked up from the store by our courier. Delivery times will vary depending on the destination of the parcel.

We cannot advise you of the exact day and time of the delivery. Floorsafe Australia's production team work swiftly to ensure your order is dispatched to meet any requested delivery deadlines.  Unfortunately on rare occasions, despite our best efforts, we are unable to control our delivery partners' schedules or unexpected delays in their operations. Therefore we recommend contacting the courier for a better estimation of the delivery time.

Note: Special order items (such as RMN) take a minimum of 10 working days to manufacter prior to shipping. A preferred date / time of delivery is not available for parcel deliveries.